We want you to love your purchase, but if something isn’t right, we’re here to help. This policy sets out your rights and our responsibilities under South Africa’s Consumer Protection Act (CPA).

1. Standard Return Policy

You have 30 days from the date you receive your order to request a return.

To qualify, items must be:

• In their original condition (unused, unworn and undamaged).
• In the original packaging, with tags, labels or seals intact.
• Accompanied by a proof of purchase (e.g., order confirmation or receipt).

2. Items That Cannot Be Returned

For health, safety or legal reasons, the following items are non-returnable and non-refundable (unless defective or not as described):

• Perishable goods (e.g.  food).
• Custom-made or personalize items.
• Gift cards.
  
• Sale and clearance items.